Terms of Use and B2B Commercial Conditions

These Terms of Use and B2B Commercial Conditions apply to the use of the Yurudesign B2B export platform at export.yurudesign.com.tr.

The platform is operated by Yurudizayn İnternet Hizmetleri San. ve Tic. Ltd. Şti., trading under the Yurudesign brand.

This platform is intended only for business users, trade buyers, retailers, importers, distributors and other professional users. It is not intended for consumer purchases or retail checkout.

By accessing or using the platform, you acknowledge that you are using it for business purposes and that you have authority to act on behalf of the company you represent.

1. Operator

2. Scope and Priority

These Terms apply unless otherwise agreed in writing by Yurudesign.

If there is any conflict between these Terms and a confirmed Proforma Invoice, signed agreement, official quotation or written commercial confirmation, the confirmed Proforma Invoice, signed agreement, official quotation or written commercial confirmation shall prevail.

Any special conditions agreed for a specific order apply only to that order unless Yurudesign confirms otherwise in writing.

3. Purpose of the Platform

The platform allows approved business users to access Yurudesign product information, browse catalogue content, select products, create offer lists and request Proforma Invoices.

The platform is designed to support B2B export communication. It is not an online retail shop and does not create an automatic sales contract by itself.

4. Access Request and Account Approval

Access to product pricing and commercial information may require approval by Yurudesign.

Yurudesign may approve, reject, suspend or remove access at its discretion, especially where the request is incomplete, inaccurate, commercially unsuitable, suspicious or not aligned with the intended B2B use of the platform.

Users must provide accurate and up-to-date company and contact information.

Account access is personal to the approved business user or company representative. Login credentials must not be shared with unauthorised persons.

5. Product Information

Product images, descriptions, colours, dimensions, materials, finishes, packaging details and technical information are provided for B2B reference purposes.

Minor differences may occur due to production methods, material characteristics, screen settings, photography, technical updates or supplier-related changes.

Unless expressly confirmed in writing by Yurudesign, product information shown on the platform is not a binding technical specification, final offer or contractual guarantee.

Yurudesign may update, change, remove or discontinue products, materials, colours, finishes or packaging details at any time.

6. Offers and Prices

Prices, offer lists and commercial information shown or generated through the platform are for B2B evaluation purposes only.

Unless expressly stated otherwise in writing:

A price shown on the platform does not create a binding offer unless it is confirmed by Yurudesign through an official quotation, Proforma Invoice or written commercial confirmation.

7. Proforma Invoices and Order Confirmation

A Proforma Invoice request made through the platform is a request for commercial review. It does not automatically create a confirmed order.

An order becomes binding only when Yurudesign confirms it in writing and the relevant commercial conditions are accepted by the buyer.

The final commercial terms may include product codes, quantities, prices, currency, payment terms, delivery term, production lead time, packaging details, loading conditions and other order-specific terms.

If there is any conflict between platform content and a confirmed Proforma Invoice or written agreement, the confirmed Proforma Invoice or written agreement shall prevail.

8. Payment Terms

Payments are handled offline through bank transfer or other direct commercial payment methods agreed between the parties.

The platform does not collect or store credit card, debit card or online payment processor data.

Unless otherwise agreed in writing, payment terms will be stated in the relevant Proforma Invoice or written commercial confirmation.

Production, reservation of goods, shipment planning or delivery may be suspended until the required payment is received according to the agreed terms.

If the buyer fails to make payment on time, Yurudesign may suspend production, shipment, delivery or further performance until payment is received.

Bank charges, transfer fees, currency conversion costs, intermediary bank fees, collection costs and other payment-related third-party costs are the responsibility of the buyer unless otherwise agreed in writing.

9. Retention of Title

To the maximum extent permitted by applicable law, ownership of the goods remains with Yurudesign until the full purchase price and any related amounts have been paid.

Until full payment is received, the buyer must not sell, pledge, dispose of, damage, remove identification from, or otherwise deal with the goods in a way that may prejudice Yurudesign's ownership rights, unless otherwise agreed in writing.

The buyer must keep the goods identifiable, properly stored and insured where applicable until full payment has been made.

10. Production and Lead Times

Production lead times are estimates unless expressly confirmed as fixed in writing.

Lead times may depend on payment receipt, order confirmation, material availability, production capacity, product complexity, packaging requirements, customer-specific requests and shipping arrangements.

A delay shall not be considered a breach by Yurudesign where it is caused by late payment, incomplete order details, late approvals, customs procedures, shipping delays, force majeure events, supplier delays or circumstances outside Yurudesign's reasonable control.

If a fixed delivery date is expressly agreed in writing and Yurudesign expects a delay, Yurudesign will inform the buyer where reasonably possible and provide an updated estimated date.

11. Delivery Terms and Risk

Delivery terms shall be agreed separately for each order and may be based on internationally recognised trade terms such as EXW, FOB, CFR, CIF, FCA, DAP or other agreed terms.

Unless otherwise agreed in the relevant Proforma Invoice, quotation or written agreement, the default delivery basis is EXW Yurudesign factory, İzmir, Türkiye, under Incoterms 2020.

The applicable Incoterm, named place and responsibility for cost and risk must be stated in the relevant Proforma Invoice, quotation or written agreement.

Risk transfer, cost allocation and delivery responsibility will be interpreted according to the agreed delivery term and the written commercial documents between the parties.

Unless otherwise agreed in writing, the buyer is responsible for export or import-related operational requirements that fall under the buyer's agreed delivery term, including import customs clearance, destination charges, local taxes, duties, storage, unloading and local delivery costs.

12. Buyer Delay and Failure to Receive Goods

If the buyer delays payment, order approval, document approval, shipping instructions, pickup, loading coordination or receipt of goods, Yurudesign may suspend its own obligations until the buyer completes the delayed obligation.

If goods are ready but the buyer does not collect, receive or arrange shipment on time, the goods may be stored for the buyer's account and risk.

All storage costs, handling costs, insurance costs, demurrage, detention, warehouse charges, re-loading costs, re-delivery costs and other costs caused by buyer delay shall be borne by the buyer.

Buyer delay does not release the buyer from the obligation to pay according to the agreed payment terms.

If the buyer fails to receive or collect ready goods within a reasonable written deadline given by Yurudesign, Yurudesign may cancel the affected part of the order and claim compensation for losses, costs and expenses caused by the buyer's failure.

13. Shipping, Loading and Packaging

Yurudesign may provide packing details, pallet information, loading plans, carton data, CBM information and container estimates for planning purposes.

Such information may change depending on final production, packaging updates, mixed loading, customer requirements and operational conditions.

The buyer must review loading, shipping and delivery details before order confirmation where such details are material for the buyer.

Special labelling, shipping marks, packaging requirements, palletisation or customer-specific documentation must be requested in writing before production or shipment planning.

Unless otherwise agreed in writing, packaging is based on Yurudesign's standard export packaging.

14. Transport Insurance

Transport insurance is the responsibility of the party required to arrange it under the agreed Incoterm or written commercial terms.

If the buyer is responsible for transport insurance, the buyer must arrange adequate insurance for the goods from the point at which risk passes to the buyer.

Yurudesign is not responsible for uninsured transport risks after risk has passed to the buyer under the agreed delivery term.

15. Inspection, Transport Damage and Short Delivery Claims

The buyer or consignee must inspect the goods and packaging immediately upon delivery or receipt.

If there is visible transport damage, missing cartons, damaged packaging, shortage, wet packaging, crushed cartons, broken pallets or signs of mishandling, the buyer or consignee must record the issue immediately on the transport document, delivery note, CMR, bill of lading, proof of delivery or the carrier's electronic system.

Transport damage and short delivery claims must be supported with clear photos of the packaging, product, labels, carton marks, pallet condition and delivery document.

Unless a different period is agreed in writing, visible transport damage or short delivery should be reported to Yurudesign as soon as possible and preferably within 48 hours after delivery or receipt.

Claims that are not recorded on the carrier document at the time of delivery may be rejected if Yurudesign or the carrier cannot verify that the damage or shortage existed at delivery.

The buyer must keep the original packaging, cartons, labels and affected goods until the claim is reviewed.

16. Product Complaints and Warranty

Product complaints must be reported in writing with clear evidence, including product code, order reference, photos, videos where useful, packaging information and a precise explanation of the issue.

Yurudesign will review the complaint and may request additional information, inspection, return of affected parts or technical clarification.

Where a manufacturing defect or non-conformity is confirmed, Yurudesign may, at its discretion and depending on the case, offer replacement parts, repair support, credit note, discount, replacement goods or another reasonable solution.

Return of goods related to a complaint requires Yurudesign's prior written approval.

The buyer continues to carry risk for returned goods unless otherwise agreed in writing or required by applicable mandatory law.

Minor variations in colour, texture, grain, dimensions, material appearance, production tolerance or screen-based colour perception shall not be considered defects unless they materially affect the agreed product specification.

Damage caused by improper handling, incorrect assembly, misuse, commercial abuse, poor storage, humidity, water exposure, unauthorised modification, incorrect installation, lack of maintenance or third-party transport handling is not covered unless Yurudesign is legally responsible.

17. Returns and Cancellations

Because the platform is for B2B export transactions, consumer return rights do not apply.

Orders are usually produced, reserved or prepared for business customers based on confirmed commercial terms.

Unless otherwise agreed in writing, confirmed orders cannot be cancelled after production, procurement, packaging or shipment preparation has started.

If Yurudesign accepts a cancellation or return as a commercial exception, the buyer may be responsible for production costs, packaging costs, transport costs, customs costs, storage costs, bank charges, handling fees and any loss in value.

Custom-made products, customer-specific products, special packaging orders, private label goods and OEM-based orders cannot be returned or cancelled unless Yurudesign confirms otherwise in writing.

18. Buyer Responsibilities

The buyer is responsible for:

19. Confidentiality

Prices, offers, Proforma Invoices, product data, private catalogue access, commercial terms and buyer-specific information provided through the platform are confidential business information. The buyer must not share, publish, copy, scrape, distribute or disclose such information to unauthorised third parties without Yurudesign's prior written approval.

20. Intellectual Property

All website content, catalogue content, product images, product descriptions, graphics, layout, design elements, brand assets and platform materials are owned by Yurudesign or used under lawful permission.

Access to the platform does not transfer any intellectual property rights to the user.

Users may use platform content only for internal B2B evaluation, sourcing, purchasing and communication with Yurudesign unless otherwise agreed in writing.

21. Website Use and Restrictions

Users must not misuse the platform.

The following actions are not allowed:

Yurudesign may suspend or remove access if misuse is suspected.

22. Third-Party Links and Services

The platform may contain links to third-party websites, tools or service providers.

Yurudesign is not responsible for the content, accuracy, security, availability or privacy practices of third-party websites or services.

Use of third-party services may be subject to their own terms and policies.

23. Privacy and Data Protection

Personal data is processed according to the Yurudesign Privacy Policy.

The Privacy Policy explains what personal information is collected, how it is used, how long it is kept and what rights may be available to users depending on their location.

The Privacy Policy is available on the platform and should be read together with these Terms.

24. Limitation of Liability

To the maximum extent permitted by applicable law, Yurudesign shall not be liable for indirect, incidental, special, consequential or punitive damages, loss of profit, loss of business, loss of revenue, loss of data, loss of goodwill, loss of market opportunity, production interruption, resale losses or business interruption arising from use of the platform or any B2B transaction.

Nothing in these Terms excludes liability that cannot be excluded under applicable mandatory law.

Unless otherwise required by applicable mandatory law or expressly agreed in writing, Yurudesign's total liability for any confirmed product or order-related issue shall be limited to the invoice value of the goods directly affected by the issue.

Yurudesign shall not be liable for claims arising from the buyer's resale conditions, marketplace rules, retailer penalties, end-customer expectations, local compliance failures, incorrect storage, incorrect assembly, incorrect use or transport handling after risk has passed to the buyer.

25. Product Liability and Third-Party Claims

Where a third party makes a claim against the buyer relating to products supplied by Yurudesign, the buyer must inform Yurudesign in writing as soon as reasonably possible.

The buyer must not admit liability, settle claims or make statements on behalf of Yurudesign without Yurudesign's prior written approval.

To the extent permitted by applicable law, the buyer shall indemnify Yurudesign against third-party claims, losses or costs caused by the buyer's incorrect storage, handling, assembly, resale, modification, labelling, marketing, local compliance failure or use of the products outside the agreed purpose.

26. Force Majeure

Yurudesign shall not be responsible for delay, non-performance or partial performance caused by events outside its reasonable control.

Such events may include natural disasters, fire, flood, earthquake, war, terrorism, civil unrest, strikes, labour shortages, supplier disruption, raw material shortage, energy shortage, transport disruption, port congestion, customs delays, government restrictions, currency restrictions, pandemic-related disruption, cyber incidents or other force majeure events.

If performance is prevented or materially affected by force majeure for a prolonged period, Yurudesign may suspend performance, extend delivery timelines, partially perform, or cancel the affected order without liability for indirect loss or damages.

27. Changes to the Platform and Terms

Yurudesign may update the platform, product content, features, access rules and these Terms from time to time.

When these Terms are updated, the "Last updated" date will be changed.

Continued use of the platform after the updated Terms are published means that you acknowledge the updated Terms.

28. Governing Law and Jurisdiction

These Terms and any non-contractual obligations arising from or related to the platform shall be governed by the laws of Türkiye, unless otherwise agreed in writing.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply, unless Yurudesign expressly agrees otherwise in writing.

Unless otherwise agreed in writing, the courts and enforcement offices of İzmir, Türkiye shall have jurisdiction.

29. Contact

For any questions about these Terms, please contact: